What Information We Hold and Why
When you open an account, we collect the details you provide directly — your name, contact number, and the payment method you select. If you use JazzCash or Easypaisa, we record the transaction reference and amount to match your deposit to your account; we do not
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store your full wallet PIN or mobile banking credentials. Raast transfers are matched the same way — reference number, amount, and timestamp only. We also collect device and session data automatically: your IP address, browser type, and the pages you visit inside the lobby. This helps
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us detect irregular login patterns and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors — including the rails behind JazzCash, Easypaisa, and Raast — is limited to what those processors need to complete your transaction.
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Retention periods follow the requirements of applicable law; where no specific period applies, we keep account data for as long as your account remains active and for a reasonable period after closure.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.